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Help & FAQ

Find answers to many frequently asked questions here.

What is Madebyteachers? is a community of educators who create and share new insightful resources with each other. Through our collective experiences, we seek to make learning better for all our students and children.

How can I join?

Joining is free. Click the Register link at the top of the page. If you only want to download the free resources or make purchases, then fill in the Create an Account form. You will need to enter a Username, valid Email Address, and Password to join as a regular member. Next, click Register and your account will be created.

If you want to become a seller, you can sign up now or do it later.

  • If you want to join as a basic seller for free, then click the red link “Click here to create a Seller account“. Fill in all the fields on the page. You can read more about being a seller by clicking Learn About Our Plans. Choose your Vendor Shop Name carefully because this may not be changeable later. Also, you will need a PayPal account to become a seller in order to receive payments. We use PayPal to send monthly earnings (minus commission and PayPal fees). If you don’t have a PayPal account, you’ll need to set that up first.
  • If you join as a basic member, you can upgrade later to a premium account from your Dashboard page.

How Do I Download My Purchases?

After you make a purchase on, you can access your downloads from the Receipts page that appears after a purchase or by clicking My Purchases from the dropdown menu on top of the webpage. To access the dropdown menu, move your cursor over your account name in the red menu bar at the top of the webpage. Once you see your list of purchases, just click the bright red button to download (not the red text link). You can also always view your receipt and access the product download button from your My Account page.

Return/Refund Policy

You can read our Refund Policy here.

How do I contact support?

If you are logged in, then contacting support is easy and quick. There is a Contact Support link at the bottom of your Dashboard. Logged in users get a quicker reply. If the request is made on a regular workday, then we will try to reply the same day but depending on the numbers of support requests it may day longer. Visitors who are not logged in will find the Contact Support link at the bottom of the page.

How do I delete my account and data?

We don’t store much data about our members. You can read our Privacy Policy. You can request that your account and data be deleted by using the Contact Us form or by emailing [email protected] We will then send you an email to verify your request.

Seller Questions

You can view Seller Questions and Tips here.